Federal Election
Monday, October 21

FAQs on voter information card

What is a voter information card?

Elections Canada mails voter information card to all registered electors. The card tells you where and when you can vote. Bring this card with you, along with accepted ID, when you go to vote to make the voting process easier. If you registered, you should have received a voter information card in the mail.

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Why have I not received a voter information card?

If you didnít get a card, or if the information on it is wrong, you may not be registered or your voter information may not be up to date. You can register at your assigned polling station before you vote on election day, Monday, October 21.

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Can I use my voter information card as ID?

Yes. Your voter information card can be used as proof of address, but it must be used with another piece of accepted ID to prove your identity.

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Do I need a voter information card to vote?

No. You don’t need a voter information card to vote. However, you do need to be registered to vote in a federal election.

If you registered, you should have received a voter information card in the mail. It tells you where and when you can vote. You can also register at your assigned polling station before you vote on election day, Monday, October 21.

Bring your voter information card with you, along with accepted ID, to make the voting process easier.

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I received a voter information card with the wrong information. What should I do with it?

If your voter information card contains errors, your voter information may not be up to date.

You can update your voter information, including your name, at your assigned polling station before you vote on election day, Monday, October 21.

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I received a voter information card for someone who does not live at my address. What should I do with it?

If you received a voter information card for someone who does not live at your address, please contact your local Elections Canada office. You can then discard it.

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Why did I receive two voter information cards?

There are many reasons why you may have received two voter information cards. You may have registered twice, or a change or correction could have been made to your information after your initial card was mailed. If you received more than one card addressed to you, please contact your local Elections Canada office. Please note that there are measures in place to ensure that electors do not vote twice.

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Why is there a “Replacement Card” indication on my voter information card?

You received a replacement voter information card because the address of your assigned polling station or your local Elections Canada office has changed since your initial card was mailed. Please use this replacement card, as it contains the correct information.

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I am registered. Why have I not received a voter information card yet?

If you are registered, you should have received a voter information card in the mail. If you didn't get a card, you may not be registered, or your voter information may not be up to date. You can register or update your information, including your name, at your assigned polling station before you vote on election day, Monday, October 21.

I changed my given name(s) and informed several agencies. Why is my voter information card showing my previous name?

There are a number of reasons why Elections Canada may not have received and processed the information yet.

We use several data sources to update the first and middle names of electors. Note that requests sent to any other sources are not communicated to Elections Canada. Elections Canada cannot validate and process any changes to your name or gender if some of these data sources have different information about you.

You can update your information, including changes to your name, at your assigned polling station before you vote on election day, Monday, October 21.

Updating your information directly with Elections Canada ensures your first and middle name will appear correctly on your voter registration and on your voter information card.

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Why am I not assigned to the same polling station as others in my home or neighborhood?

You may be assigned to a different polling station for various reasons, including if the address in your voter information is wrong, slightly different, or more complete and up-to-date than that of other people in your home or neighbourhood.

If the information on your voter information card is wrong, your voter information may not be up to date. You can update your information, including changes to your name, at your assigned polling station before you vote on election day, Monday, October 21.

Why did my deceased loved one receive a voter information card?

We may have not received information regarding the death of your loved one in time to update the lists of electors for the current election. If you received a voter information card for a deceased person, please contact the Elections Canada office at the number indicated on the card.

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I am not a Canadian Citizen. Why did I receive a voter information card?

Only Canadian citizens who are at least 18 years old on election day can vote. If you do not have Canadian citizenship but still received a voter information card, you must contact the Elections Canada office at the number indicated on the card to have your name taken off the list of electors.

Note that, while being on the National Register of Electors in error is not an offence under the Canada Elections Act, it is an offence to vote when you are not eligible to do so.

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I am a Canadian citizen but will not be 18 years old on election day. Why did I receive a voter information card?

If you received a voter information card and won't be 18 years old on election day, your name got onto the list of electors in error. Please contact the Elections Canada office at the number indicated on the card to have your name removed from the list.

Note that, while being on the National Register of Electors in error is not an offence under the Canada Elections Act, it is an offence to vote when you are not eligible to do so.

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