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AppendixSurvey of Election Officers following the 43rd Federal General Election

1. Methodological Notes

Sample and Sampling

The sample for this survey was provided by Elections Canada. It was based on the EC's database of election officers who worked during the 43rd federal general election. The total number of unique records in the database was 224,985. A sampling frame was developed based on the proportions in the database. The sampling frame included oversamples for targeted subgroups of the population to ensure adequate sample sizes for analysis. The tables below present the target sample sizes by characteristics of the population.

Sample and Sampling - Region
Region Population
N
Proportional Sample Size
(n)
Target Sample Size
(n)
Alberta 23,038 410 410
British Columbia 27,670 492 492
Saskatchewan 7,631 136 136
Manitoba 8,550 152 152
Ontario 84,610 1,504 1,504
Quebec 54,068 961 961
Atlantic provinces 18,619 331 331
Territories 799 14 14
Total 224,985 4,000 4,000
Sample and Sampling - Staff Position
Staff Position Population
N
Proportional Sample Size
(n)
Target Sample Size
(n)
Central Poll Supervisor 25,021 445 445
Deputy Returning Officer 77,117 1,371 1,320
Information Officer 26,786 476 475
Poll Clerk 74,990 1,333 1,305
Assistant/Recruitment Officer 926 16 100
Registration Officer 20,145 359 355
Total 224,985 4,000 4,000
Sample and Sampling - Type of Poll
Type of Poll Population
N
Proportional Sample Size
(n)
Target Sample Size
(n)
Advance Poll 29,835 530 400
Advance Poll 3,939 70 400
Polling Day 190,285 3,400 3,200
Total 224,059 4,000 4,000
Sample and Sampling - Type of Polling Station
Type of Polling Station Population
N
Proportional Sample Size
(n)
Target Sample Size
(n)
First Nations community 2,181 39 200
Student campus 2,188 39 200
Seniors'/Long-term care facility 7,544 134 750
Regular polling station 213,072 3,788 2,850
Total 224,059 4,000 4,000

Pre-test

To pre-test the questionnaire, respondents were first administered the survey and then asked a series of short, follow-up questions. The debriefing following the survey provided an opportunity for respondents to offer feedback on the questionnaire. The follow-up questions were:

  • What's your overall impression of the survey … was it clear and easy to understand? If not, why not?
  • Did the survey appear to be well organized? If not, why not?
  • Did any of the questions in the survey cause confusion? If so, which ones and why?
  • Could any of the questions be worded more clearly? If so, which ones and why? Do you have any suggestions to improve the way the question(s) is/are asked?
  • Do you have any other comments about the survey?

In total, 22 pre-test interviews were conducted by telephone. Respondents had the choice of participating in the official language of their choice. Twelve interviews were in completed in English on December 11th, 2019, and 10 were completed in French on December 12th, 2019. The pre-test interviews were digitally recorded and reviewed by Phoenix SPI team members and Elections Canada officials.

There were no significant problems in terms of design or respondents' comprehension of the questions. As a result, only minor changes were made to the questionnaire and programming instructions.

Data Collection

All fieldwork was conducted using computer-assisted telephone interviewing technology. 13 In total, a stratified random sample of 4,251 election officers was interviewed by telephone between December 14th, 2019 and January 12th, 2020. Based on a sample of this size, the overall results can be considered accurate to within ±1.5%, 19 times out of 20. That margins of error for sub-samples discussed in the report are larger.

The following specifications applied:

  • Interviews averaged 20 minutes in length.
  • Seventy-six percent (76%) of the interviews were completed in English and 24% in French.
  • All survey respondents were informed that their participation was voluntary, and that information collected was protected under the authority of the Privacy Act. They were also informed that the anonymized database of all responses could be shared with researchers who collaborate with Elections Canada.
  • Calling was conducted at different times of the day and the week to maximize the opportunity to establish contact.
  • Up to eight call-backs were attempted to reach potential respondents before a sample record was retired.
  • Interviewers mentioned in their introduction that the study was sponsored by Elections Canada.
  • The fieldwork started in English on December 14th, 2019, and in French on December 16th, 2019. There was no calling between December 23rd and 26th, 2019 and between December 31st, 2019, and January 2nd, 2020.

The data collection was conducted in accordance with the standards set out by industry associations as well as applicable federal legislation, including the Personal Information Protection and Electronic Documents Act, Canada's private-sector privacy law.

Response Rate

The following table presents information about the final call dispositions for this survey and calculation of the response rate:

Response Rate
Total
Total numbers attempted 17,927
Out of scope – Invalid 953
Unresolved (U) 10,130
No answer/answering machine 10,130
In scope – non-responding (IS) 2,491
Language barrier/illness/incapable 35
Selected respondent not available 34
Qualified respondent break-off/partial complete 35
Refusal (household) 1,072
Refusal (respondent) 1,315
In scope – responding units (R) 4,353
Completed interview 4,251
Terminate (quota filled) 0
Terminate (quota filled) 102
Response rate 25.6%

The response rate formula is calculated as follows: [R=R/(U+IS+R)]. This means that the response rate is calculated as the number of responding units [R] divided by the number of unresolved [U] numbers plus in-scope [IS] non-responding households and individuals plus responding units [R].

Survey Weighting

The survey data were weighted to accurately reflect the distribution of election officers by region, type of position, type of poll and type of polling station. The table below shows the unweighted and weighted proportions for the variables used to create the weights:

Survey Weighting - Region
Unweighted Weighted
Alberta 433 424
British Columbia 528 527
Manitoba 181 167
Saskatchewan 156 151
Ontario 1,600 1,598
Quebec 980 1,023
Atlantic provinces 357 348
Territories 16 12
Survey Weighting - Staff Position
Unweighted Weighted
Central poll supervisor 483 473
Deputy returning officer 1,402 1,457
Information officer 461 506
Poll clerk 1,421 1,417
Recruitment officer 44 8
Assistance recruitment officer 57 10
Registration officer 383 381
Survey Weighting - Type of Poll
Unweighted Weighted
Advanced poll 471 643
Mobile poll 343 74
Polling day 3,336 3,516
Officer staff (non-poll staff) 101 17
Survey Weighting - Type of Polling Station
Unweighted Weighted
First Nations community 152 41
Student campus 204 36
Seniors'/long-term are facility 723 148
Regular polling station 3,172 4,026

2. Survey Questionnaire

A) Hello, may I please speak with [Insert name from sample]?

  • Yes, I'll get this person... Continue
  • Yes, it's me…. Continue
  • No… Thank/Discontinue

Interviewer Note: If in doubt, confirm whether respondent would like to be interviewed in English or French.

My name is and I am calling on behalf of Elections Canada from Phoenix Strategic Perspectives. We are doing an important study about the federal election. You may have heard from your respective returning officer that Elections Canada would be contacting election officers to get a better understanding of their satisfaction with working in the election. Feedback from this survey is very valuable and will help us identify potential improvements for future elections.

B) Please be assured that I am not selling anything and that we are not inquiring about your political opinions. Your survey participation is voluntary and your answers will be kept entirely confidential.

Interviewer Notes:

  • [If asked how we got their information]: Elections Canada shared with PHOENIX the contact information solely as a part of this research. The information was extracted from Elections Canada's financial services system (ROPAY). This use of personal information is consistent with the purpose for which it was obtained by Elections Canada, and is also consistent with the Privacy Act.
  • [If asked about the legitimacy of the survey]: If you would like to ensure that this survey is run by Elections Canada, you can call their toll-free number at 1-800-463-6868. Their hours of operation are Monday to Friday, from 9:00 a.m. to 5:00 p.m. (Eastern time). You can also contact Alethea Woods, from Phoenix Strategic Perspectives, at 1-844-960-1700, ext. 223. Phoenix Strategic Perspectives is conducting this study with Advanis on behalf of Elections Canada.
  • [If asked about the national do not call list]: Calls made for the purpose of market research, polls or surveys are not considered telemarketing calls. Organizations making these types of calls are not required to register with the National Do Not Call List. The National Do Not Call List toll-free telephone number is 1-866-580-3625.
  • [If asked about Elections Canada]: The toll-free telephone number for Elections Canada is 1-800-463-6868. Their hours of operation are Monday to Friday, from 9:00 a.m. to 5:00 p.m. (Eastern time).
  • [If asked about privacy]: Any personal information collected is subject to the federal Privacy Act and will be held in strict confidence. If you have any reason to believe that your personal information has not been handled in accordance with the Privacy Act, you have a right to complain to the Privacy Commissioner of Canada. Would you like me to give you the contact information?

    [If asked]
    Toll-free: 1-800-282-1376
    TTY: (819) 994-6591
    Web: Go to www.priv.gc.ca and click “Report a concern”

  • Focus on recent federal election: The focus of this survey is on the most recent federal election, held on October 21, 2019. It is not on any other election. This should be reiterated to respondents, as needed (i.e., the focus is not on any previous elections the respondent may have worked in).
  • Scale instructions: Response categories/instructions for some of the scale questions are repetitive. Adjust the frequency of repeating the instructions to ensure clarity but avoid boredom.

C) Phone interview: We are conducting a survey of individuals who worked as election officers in the last general election. The survey takes about 15 minutes to complete. Are you willing to take part? We can do it now or at a time more convenient for you.

  • Yes, now Proceed with survey 1
  • Yes, but call later Specify date/time 2
  • Refuse Go to web request 3

Please note that this call may be recorded for quality control or training purposes. Any personal information collected is subject to the federal Privacy Act and will be held in strict confidence. By taking part in this survey, you consent to the use of your answers for research and statistical purposes. The anonymous database of all responses may be shared with external researchers under the strict condition that no personal information is ever distributed or made public.

D) [Refusal conversion] web request: You may also complete this survey online. Do you have access to a computer, tablet or phone connected to the Internet at home or elsewhere that you could use to complete the survey?

  • Yes Continue 1
  • No Thank/discontinue 2

If Yes: We would send you an email or text message with a link to the survey to complete when you have time. Are you willing to take part?

If yes ask: Would you prefer a text message or an email?

  • Yes, send SMS/text message to this mobile number Record number 1
  • Yes, send me an email Record email 2
  • Refused Thank/discontinue 3

SMS: What mobile phone number would you like us to send the survey link to?

Email: Could you please confirm your email address for me?

End SMS: Thank you for agreeing to participate. We will send you a text message with the survey link shortly.

End Email: Thank you for agreeing to participate. We will send you an email with the survey link shortly.

Section 1: General

All election officers

Let's begin with a general question:

  1. How did you become aware of the opportunity to work at the 2019 federal election?

    [Phone] (Do not read. Record all mentions. Do not probe)
    [Web] (Select all that apply; rotate options)

    Precoded Responses

    • 01. Elections Canada brochure / leaflet
    • 02. Radio
    • 03. Television
    • 04. Newspaper
    • 05. Elections Canada website
    • 06. Word of mouth (friends, relatives, colleagues)
    • 07. Facebook
    • 08. Twitter
    • 09. YouTube
    • 10. Other social media (other than Facebook, Twitter, YouTube)
    • 11. Other Internet website (other than Elections Canada website)
    • 12. Candidates and political parties
    • 13. Worked in a previous election
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  2. (Only ask if staffing position in database = 01-05: CPS, IO, REGO, DRO, PC) Some people were unable or decided not to show up for all of their scheduled shifts for a variety of reasons. Which of the following describes you? (Read all)

    • 01. I was absent for at least one of my scheduled shifts
    • 02. I was absent for all my scheduled shifts (Ask Q3,Q6,Q7,Q8b and then go to Q69)
    • 03. I was present for all my scheduled shifts
    • 04. (Do not read) Don't know
    • 05. (Do not read) Prefer not to say
  3. (If Q.2=1 or 2) What was the reason you were absent for (If Q.2=1 “one/some of”) (if Q.2=2 “all of”) your shift(s)?

    [Phone] (Do not read. Record all mentions. Do not probe)
    [Web] (Select all that apply; rotate options)

    Precoded Responses

    • 01. Physical illness (cough, cold, flu)
    • 02. Mental illness (stress, anxiety, depression)
    • 03. Musculoskeletal injury (back, neck, hip problems)
    • 04. Family emergency
    • 05. Transportation issues (car trouble, accident, flat tire, traffic, lack of public transit)
    • 06. Low salary
    • 07. Found the job too complicated
    • 08. Found the training too complicated
    • 09. Didn't understand the commitment of the job
    • 10. Conflict with regular job/school
    • 11. Fatigue after advanced polls
    • 12. Harassment in the workplace
    • 13. Did not know where I was supposed to go
    • 97. Other: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  4. (Only ask if staffing position in database = 01-05: CPS, IO, REGO, DRO, PC) Which type of polling station did you work at: [Read list; accept multiple responses, but do not accept 02 and 03 together. Ask for clarification and code as 03 if both 02 and 03]

    • 01. Advance poll
    • 02. Polling day
    • 03. Mobile poll (on polling day)
    • 04. [Do Not Read] I did the training, but did not work at the polling stations [Ask Q6,Q7 and then go to Q69; also ask Q8b if Q2=01, 03 or 04 before going to Q69]
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

    Interviewer Note: Mobile poll refers to any poll that takes place on polling day where election workers travel between two or more locations to serve electors who are unable to travel to their ordinary polling place.

  5. As a/an (Insert Accordingly-use Full Label Below: CPS, IO, REGO, DRO, PC, RECO, ARECO), how would you rate your overall level of satisfaction with the way the last federal election went (CPS, IO, REGO, DRO, PC: at your polling place)? Are you…? [Read List]

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
      • CPS=Central poll supervisor
      • IO=Information officer
      • REGO=Registration officer
      • DRO=Deputy returning officer
      • PC=Poll clerk
      • RECO=Recruitment officer
      • ARECO=Assistant recruitment officer

Section 2: Training

All election officers

  1. As you know, all election officers receive training. How satisfied were you with the training session? Were you...? [Read All]

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 05. [Do Not Read] I did not receive training
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  2. (If Q.6 = 03 or 04) What aspects of the training were you not satisfied with?

    [Phone] (Do Not Read) (Record Up To Three Mentions – Do Not Probe)
    [Web] (Open Question)

    Precoded Responses

    • 01. Quality of training
    • 02. Length of time (too short)
    • 03. Length of time (too long)
    • 04. Not enough information
    • 05. Too much information
    • 06. Staff/trainers
    • 07. Videos
    • 08. Not enough hands-on/practical training
    • 09. Information was not clear
    • 10. The information was too complex
    • 11. Location/venue
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  3. a) (If Q.2= 01, 03, 05) Generally speaking, how well did the training prepare you to undertake your tasks during the last federal election? Would you say you were…? [Read List]

    • 01. Very well prepared
    • 02. Somewhat well prepared
    • 03. Not very well prepared
    • 04. Not well prepared at all
    • 05. [Do Not Read] Worked on an election before, learned from past experience
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  1. b) (If Q.2 = 02) Generally speaking, how well prepared did you feel after the training?

    • 01. Very well prepared
    • 02. Somewhat well prepared
    • 03. Not very well prepared
    • 04. Not well prepared at all
    • 05. [Do Not Read] Worked on an election before, learned from past experience
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

SECTION 3: RECRUITMENT

(Recruitment Officers And Assistant Recruitment Officers Only)
Skip Section 3 Unless Staffing Position In Database = 06 (RECO) or 07 (ARECO)

  1. (Phone) Was the process of recruiting individuals to work at advance polls very easy, somewhat easy, somewhat difficult or very difficult? (Web: How easy or difficult was the process of recruiting individuals for advance polls?)

    [Do Not Read]

    • 01. Very easy
    • 02. Somewhat easy
    • 03. Somewhat difficult
    • 04. Very difficult
    • 98. Don't know
    • 99. Prefer not to say
  2. (Phone) Was the process of recruiting individuals to work at polling stations on Election Day very easy, somewhat easy, somewhat difficult or very difficult? (Web: How easy or difficult was the process of recruiting individuals for polling day?)

    [Do Not Read]

    • 01. Very easy
    • 02. Somewhat easy
    • 03. Somewhat difficult
    • 04. Very difficult
    • 98. Don't know
    • 99. Prefer not to say
  3. When you contacted individuals to offer them a position to work at a polling station, what were the reasons given for individuals who were no longer interested?

    [Phone] (Do Not Read; Accept Mutiple Responses)
    [Web] (Open Question)

    Precoded Responses

    • 01. Did not understand the commitment or responsibility
    • 02. Conflicts with day job/ school
    • 03. Number of hours required is more than expected
    • 04. Issues with pay
    • 05. Job surfing in single or multiple Eds
    • 06. [Exclusive] Does not apply; no-one recruited declined the offer
    • 97. Other. Please specify: [Text]
  4. Did you need to backfill positions due to poll staff not showing up for their shifts?

    • 01. Yes
    • 02. No
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Refusal
  5. How satisfied were you with the Recruitment Management System (RMS)? Were you…? [Read All]

    (Phone) [If Asked] The Recruitment Management System was designed to support the activities of recruitment officers by allowing them to select web applicants for an election officer's position. (Web: use a mouseover/hyperlink)

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  6. (If Q.13 = 03 or 04) Why were you not satisfied with the Recruitment Management System?

    [Phone] (Do Not Read. Record Up To Three Mentions – Do Not Probe)
    [Web] (Open Question)

    Precoded Responses

    • 01. Limited functionality
    • 02. Layout and design
    • 03. Ease of use and navigation
    • 04. Not compatible with my mobile device
    • 05. Accuracy of information
    • 06. Customer support
    • 07. Speed/performance
    • 08. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  7. Did you receive from any candidates lists of names of individuals available to work at the polls? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  8. (If Q.15 = 01) How complete were these lists? Would you say they…? [Read All]

    • 01. contained a sufficient number of suitable individuals to fill positions in your electoral district,
    • 02. contained more than a sufficient number of suitable individuals, or
    • 03. not enough suitable individuals?
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  9. Did you use the services of either of the following to fill positions at the polls in your electoral district? [Read Items]

    1. Regional media advisors
    2. Community relations officers
    • 01. Yes
    • 02. No
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  10. (If Q.17a and/or Q17b = 01) How satisfied were you with the services obtained from the ˂Q17a: regional media advisors/Q17b: community relations officers˃? Were you…? [Read All]

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  11. Did you use the Field Support Network (FSN)? [Do Not Read]

    (Phone) [If Asked] The Field Support Network is a call center dedicated to helping field staff. Recruitment officers could reach agents dedicated specifically to supporting them. (Web: use a mouseover/hyperlink)

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  12. (If Q.19 = 01) How satisfied were you with the Field Support Network? Were you…? [Read All]

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  13. Did you need to hire poll staff who were bilingual or who spoke the minority official language in your electoral district? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  14. (If Q.21= 01) Did you experience difficulties hiring poll staff who were either bilingual or spoke the minority official language in your riding? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  15. (If Q.22 = 01) What type of difficulties did you experience?

    [Phone] (Do Not Read. Record Up To Three Mentions – Do Not Probe)
    [Web] (Open Question)

    Precoded Responses

    • 01. Not enough time to find individuals who speak the second official language
    • 02. Unable to find interested/competent individuals who speak the second official language
    • 03. Unable to find competent individuals who speak the second official language
    • 04. Some interested/available individuals were not eligible
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  16. Did you need to provide accommodations for a candidate experiencing mental or physical barriers to be able to participate in the interview or the training? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  17. (If Q.24 = 01) What type of accommodations did you provide? [Open-end]

    [Verbatim Response]

    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

Section 4: Election Materials

All poll staff; do not ask ARECO and RECO.

  1. Overall, how satisfied were you with the election materials that were provided to you? Were you…? [Read All]

    (Phone) [If Asked] Election materials are items such as posters, signs, guidebook, instructions for closing the polls, ballots, etc.
    (Web: use a mouseover/hyperlink)

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  2. (If Q.26 = 03 or 04) Could you tell us which materials you were not satisfied with?

    [Phone] (Do not read, Record all mentions, Rotate options)
    [Web] (Select all that apply; Rotate options)

    Precoded Responses

    • 01. Posters
    • 02. Signs
    • 03. Guidebook
    • 04. Instructions for closing the polls
    • 05. List of electors
    • 06. Bingo sheets (Statement of electors who voted on polling day)
    • 07. Ballots/counterfoils
    • 97. Other. Please specify: [Text]
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  3. Would you say that the guidebook was…? [Read All]

    • 01. Very useful
    • 02. Somewhat useful
    • 03. Not very useful
    • 04. Not at all useful
    • 05. [Do Not Read] Do not recall being provided the guidebook
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  4. How easy or difficult was it to complete the various forms that you were provided? Was it… [Read All]

    (Phone) [If asked] Forms are documents such as registration forms, statement of electors who voted on polling day (commonly known as bingo sheets), special procedure forms, etc.
    (Web: use a mouseover/hyperlink)

    • 01. Very easy
    • 02. Somewhat easy
    • 03. Somewhat difficult
    • 04. Very difficult
    • 05. [Do Not Read] I didn't fill out any forms
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  5. (If Q.29 = 03 or 04) Which forms were not easy to use?

    [Phone] (Do not read, Rotate options. Do not probe)
    [Web] (Select all that apply; Rotate options)

    Precoded Responses

    • 01. Bingo sheets (Statement of electors who voted on polling day)
    • 02. Registration forms
    • 03. Special procedure forms
    • 04. Events log
    • 05. (only show/accept if staffing position (in database) = 05 (PC) Tally sheet
    • 06. Other. Please specify: [Text]
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

Section 5: Polling Proceedings

Poll staff only
Skip section 5 unless staffing position in database = 01-05; CPS, IO, REGO, DRO, PC

  1. Would you say that the building where you worked was suitable for holding an election? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  2. (If Q.31 = 02) Why do you say that?

    [Phone] (Do not read, Record up to three mentions – Do not probe)
    [Web] (Open question)

    Precoded Responses

    • 01. Room was too small
    • 02. Not accessible for people with disabilities
    • 03. Room was too cold
    • 04. Not enough parking
    • 05. Unsafe location
    • 06. Poorly secured building to protect election materials
    • 07. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  3. (Only ask if staffing position in database = 01-03: CPS, REGO, DRO) How easy or difficult was it to register electors? Was it…? [Read All]

    • 01. Very easy
    • 02. Somewhat easy
    • 03. Somewhat difficult
    • 04. Very difficult
    • 97. [Do Not Read] (Only show/Accept if staffing position in database = 03: DRO)
      Did not have to deal with the registration of electors
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  4. (Only ask if staffing position in database = 01-03, OR 05: CPS, REGO, DRO, PC) How easy or difficult was it to deal with exceptional cases, for example: completing various certificates or administering oaths? [Read All]

    • 01. Central poll supervisor
    • 02. Information officer
    • 03. Registration officer
    • 04. Deputy returning officer
    • 05. Poll clerk
    • 06. Recruitment officer
    • 07. Assistant recruitment officer
    • 01. Very easy
    • 02. Somewhat easy
    • 03. Somewhat difficult
    • 04. Very difficult
    • 97. [Do Not Read] (Only show/Accept if staffing position in database = 03: DRO)
      I did not have to deal with exceptional cases
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  5. (If Q34 = 03 or 04) Why do you say that?

    [phone](Do not read. Record up to three mentions)
    [Web] (Open question.)

    Precoded Responses

    • 01. Not well prepared / trained
    • 02. Lack or missing tools or forms
    • 03. Too complex
    • 04. Too many forms
    • 05. Too difficult to use the forms
    • 06. Electors didn't understand or were reluctant
    • 07. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  6. Overall, would you say that during your working hours the flow of electors at the polls went…? [Read All]

    • 01. Very smoothly
    • 02. Somewhat smoothly
    • 03. Not very smoothly
    • 04. Not at all smoothly
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  7. (If Q36 = 03 or 04) Why do you say that?

    [Phone] (Do not read. Record up to three mentions)
    [Web] (Open question.)

    Precoded Responses

    • 01. Long lineups/too much waiting/took too long
    • 02. Disorganized/confusion
    • 03. Too many voters/crowded
    • 04. Not enough space
    • 05. Staff not prepared for work
    • 06. Needed more staff/help
    • 07. Staff did not show up for work
    • 08. Issues with paper work
    • 09. Issues accommodating electors with disabilities
    • 10. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  8. How often did your polling station experience any of the following? [Read first item] Did this happen… [Read scale]? How about [Read next item]? [Do not repeat scale unless needed].

    1. [Split Sample: ask 50% of respondents] Individuals taking photos of ballot/polling station/inside the polling location
    2. (Only Ask If Staffing Position In Database = 03/REGO, 04/DRO OR 05/PC) Individuals asking to vote, whose identity you were suspicious about
    3. (Only ask if staffing position in database = 01/CPS OR 03/REGO) Individuals asking to vote who were not on the list of electors and unable to be registered at the polling station for whatever reason
    4. [Split Sample: ask 50% of respondents] Suspected cases of electoral fraud
    • 01. Never
    • 02. Rarely
    • 03. Sometimes
    • 04. Often
    • 05. Very often
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  9. (Phone) Do you strongly agree, somewhat agree, somewhat disagree, or strongly disagree that voting booths provided voters with enough privacy to vote? (Online) How strongly do you agree or disagree that voting booths provided voters with enough privacy to vote?

    [Show Online]

    • 01. Strongly agree
    • 02. Somewhat agree
    • 03. Somewhat disagree
    • 04. Strongly disagree
    • 98. Don't know
    • 99. Prefer not to say

    [50/50 Split Sample Q40 and Q41]

  10. How well did the training prepare you to provide services to electors with disabilities? Would you say that you were…? [Read All]

    • 01. Very well prepared
    • 02. Somewhat well prepared
    • 03. Not very well prepared
    • 04. Not at all prepared
    • 97. [Do Not Read] (Only Show/Accept If Staffing Position In Database = 03: DRO) I did not have to provide services to electors with disabilities (Go to Q.44)
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  11. Were the tools and services for electors with disabilities at your polling place suitable? [Do Not Read]

    • 01. Yes
    • 02. No
    • 97. (Only show/Accept if staffing position in database = 03: DRO) I did not have to provide services to any electors with disabilities
    • 98. Don't know
    • 99. Prefer not to say
  12. Did you notice any electors with disabilities having difficulties completing their ballot? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  13. (If Q.42 = 01) How often did you notice electors with disabilities having difficulties completing their ballot? [Read All]

    • 01. Rarely
    • 02. Sometimes
    • 03. Often
    • 04. Very often
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  14. Did you encounter any difficulties in providing services to electors in the official language, English or French, of their choice? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  15. Did you notice any issues with candidates' representatives performing their duties? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  16. (If Q.45 = 01) Could you tell us the nature of the issues with candidates' representatives?

    [Phone] (Do Not Read. Record up to 3 mentions)
    [Web] (Open question)

    Precoded Responses

    • 01. Interfered with the voting process
    • 02. Handled an elector's identification
    • 03. Displayed partisan symbols or materials inside or near a polling place
    • 04. Took photographs or made audio or video recordings at the polling station
    • 05. Sat at the same table as the DRO and PC or REGO
    • 06. Handled ballots during the count
    • 07. Were inconsiderate, ill-mannered or inattentive
    • 08. Seemed not prepared or did not know how to do the job
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  17. Overall, how strongly do you agree or disagree that the voting process went smoothly at your polling location? [Read All]

    • 01. Strongly agree
    • 02. Somewhat agree
    • 03. Somewhat disagree
    • 04. Strongly disagree
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

Section 6: Identification requirements

Poll Staff Only
Skip Section 6 Unless Staffing Position In Database = 01-05; Cps, Io, Rego, Dro, Pc

(Phone) I'd now like to ask you some questions specifically on electors' identification at the polls.
(Web) These next questions are about electors' identification at the polls.

[50/50 Split Sample Q48 and Q50]

  1. Overall, how well did the identification of electors proceed at your polling location? Would you say it went...? [Read All]

    • 01. Very well
    • 02. Somewhat well
    • 03. Not very well
    • 04. Not well at all
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  2. (Ask If Staffing Position In Database = 03/REGO OR 04/DRO) How well prepared were you to apply the voter identification requirements? [Read All]

    • 01. Very well prepared
    • 02. Somewhat well prepared
    • 03. Not very well prepared
    • 04. Not at all prepared
    • 97. [Do Not Read] Did not have to deal with any identification requirements for voters
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  3. How well prepared did electors seem to meet the voter identification requirements? Would you say that they were...? [Read All]

    • 01. Very well prepared
    • 02. Somewhat well prepared
    • 03. Not very well prepared
    • 04. Not at all prepared
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  4. (Ask If Staffing Position In Database = 02/IO OR 03/REGO OR 04/DRO OR 05/PC) Did you notice electors having any difficulties proving:

    1. their addresses?
    2. their identities?
    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  5. (If Q.51 a and/or Q.51 b = 01) Could you briefly describe the difficulties electors had providing their address or identity?

    [Phone] (Do Not Read. Record up to three mentions)
    [Web] (Open question)

    Precoded Reponses

    • 01. Improper ID / inability to satisfy the ID requirements
    • 02. Improper proof of address
    • 03. Address did not match the list of electors
    • 04. Identity did not match the name on the list of electors
    • 05. Elector was not on the list of electors
    • 06. Electors were turned away from registering / voting because they did not have proper ID
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  6. (Ask If Staffing Position In Database = 03; REGO OR 04; DRO) Split Sample: 50% get Q53A and 50% get Q53B.

    1. On a scale of 1 to 10, where 1 means there were no difficulties and 10 means there were many difficulties, would you say that completing the required procedures at the polls was a source of delay for the voting process?
      • 01. 1 – No difficulties
      • 02. 2
      • 03. 3
      • 04. 4
      • 05. 5
      • 06. 6
      • 07. 7
      • 08. 8
      • 09. 9
      • 10. 10 - Many difficulties
      • 98. Don't know
      • 99. Prefer not to say
    2. How often, if at all, did completing the required procedures at the polls cause a delay in the voting process? [Read All]
      • 01. Never
      • 02. Rarely
      • 03. Sometimes
      • 04. Often
      • 05. Very often
      • 98. [Do Not Read] Don't know
      • 99. [Do Not Read] Prefer not to say

    [50/50 Split Sample Q54 and Q55]

  7. Do you strongly agree, somewhat agree, somewhat disagree or strongly disagree that the voter information card facilitated the identification of electors?

    [Show Online]

    • 01. Strongly agree
    • 02. Somewhat agree
    • 03. Somewhat disagree
    • 04. Strongly disagree
    • 98 Don't know
    • 99. Prefer not to say
  8. (Ask If Staffing Position In Database = 01-05; CPS, IO, REGO, DRO, PC) How often, if at all, did you witness an elector's identity being challenged by a candidate or a candidate's representative?

    • 01. Never
    • 02. Rarely
    • 03. Sometimes
    • 04. Often
    • 05. Very often
    • 98. Don't know
    • 99. Prefer not to say

Section 7: Working for the 43rd general election

All election officers

  1. Thinking about your experience during the 2019 federal election, do you strongly agree, somewhat agree, somewhat disagree or strongly disagree with the following statements: [Read item]

    1. Election instructions are too complex to understand quickly and easily
    2. (Ask If Staffing Position In Database = 01-05; CPS, IO, REGO, DRO, PC) The poll workers in my polling station worked well together
    3. (Ask If Staffing Position In Database = 01, 02, 04, 05; CPS, IO, DRO, PC) There were problems setting up the polling station
    4. (Ask If Staffing Position In Database = 01, 02, 04, 05; CPS, IO, DRO, PC) There were problems closing the polling station
    5. (Ask If Staffing Position In Database = 06 OR 07; RECO, ARECO) There were problems staffing polling stations on advance polling days
    6. (Ask If Staffing Position In Database = 06 OR 07; RECO, ARECO) There were problems staffing polling stations on polling day

    [Show Online]

    • 01. Strongly agree
    • 02. Somewhat agree
    • 03. Somewhat disagree
    • 04. Strongly disagree
    • 98. Don't know
    • 99. Prefer not to say
  2. (If Q.56 c or Q.56 d = 01 or 02) Why did you say there were problems opening and/or closing the polling station?

    [Phone] (Do Not Read. Record up to three mentions)
    [Web] (Open question)

    Precoded Responses

    • 01. Problems with vote counting
    • 02. Interference by candidates' representatives
    • 03. Instructions not clear
    • 04. Missing instructions to close the poll
    • 05. Missing seals
    • 06. Missing envelopes
    • 07. Missing handbook
    • 08. Not enough assistance from colleagues
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  3. How satisfied are you with your hourly rate of pay? Are you…? [Read All]

    • 01. Very satisfied
    • 02. Somewhat satisfied
    • 03. Not very satisfied
    • 04. Not at all satisfied
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  4. Have you received your paycheque for the time you worked during the election? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  5. If Q.59=01) Was the time it took to receive your paycheque…? [Read All]

    • 01. Very reasonable
    • 02. Fairly reasonable
    • 03. Not very reasonable
    • 04. Not at all reasonable
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  6. (If Q.59=02) Is the time it is taking to receive your paycheque…?

    • 01.Very reasonable
    • 02. Fairly reasonable
    • 03. Not very reasonable
    • 04. Not at all reasonable
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  7. Overall, would you say that the working conditions you experienced were…? [Read All]

    • 01. Very good
    • 02. Fairly good
    • 03. Not very good
    • 04. Not at all good
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  8. (If Q.62 = 03 or 04) Why do you say that?

    [Phone] (Do Not Read. Record up to three mentions)
    [Web] (Open question)

    Precoded Responses

    • 01. Number of hours of work
    • 02. Place of work
    • 03. Lack of breaks
    • 04. Tools
    • 05. Complexity of tools
    • 06. Complexity of unique cases
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  9. While you were working, were any fellow poll staff absent for part or all of their shifts?

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  10. (If Q.64=01) Would you say that this had no impact, a minor impact, a moderate impact or a major impact on your work?

    • 01. No impact
    • 02. Minor Impact
    • 03. Moderate impact
    • 04. Major impact
    • 98. Don't know
    • 99. Prefer not to say
  11. What would be the first thing you would change, if anything, to make it easier for you to do your work (Ask If Staffing Position In Database = 01-05: “at the polling place” Or = 06-07: “as a recruitment officer”)?

    [Phone] (Do Not Read. Record 1 mention only)
    [Web] (Open question.)

    Precoded Responses

    • 01. Better training
    • 02. More breaks
    • 03. Less paperwork
    • 04. Shorter shifts
    • 05. More technology
    • 97. Other. Please specify: [Text]
    • 98. Do not know
    • 99. Refusal

    (Phone) Now I will ask you some questions about harassment in the workplace.
    (Web) These next questions are about harassment in the workplace.

    Harassment includes act(s), comment(s) or display(s) that demean, belittle, offend, or cause personal embarrassment, and any act of intimidation or threat. Harassment can be a series of incidents or one severe incident that has a lasting impact on an individual.

  12. Did you experience harassment while working during the election? [Do Not Read]

    • 01. Yes
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  13. (If Q.67= 01) From whom did you experience harassment while working during the election? (Phone) We're not looking for you to identify the person(s) by name. Elections Canada just wants to understand the type of individuals who harassed you. Please be assured that your anonymity and the confidentiality of your responses are protected. [Do Not Read; Accept Multiple Responses] [Web: rotate options]

    • 01. Co-workers
    • 02. Superiors
    • 03. Individuals working for me
    • 04. Candidates or their representative
    • 05. Electors
    • 06. Media members
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say

Section 8: Personal Use Of Technology

  1. How often do you use a computer, tablet or smartphone for personal purposes? [Read All]

    • 01. Many times a day
    • 02. Once or twice a day
    • 03. A few times a week
    • 04. A few times a month
    • 05. Less than a few times a month
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  2. Generally speaking, how quickly do you learn to use new technology? Do you learn…? [Read All]

    • 01. Very quickly
    • 02. Somewhat quickly
    • 03. Somewhat slowly
    • 04. Very slowly
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

    [50/50 Split Sample Q71 and Q72]

  3. In your opinion, which is more accurate? (Read All. Rotate)

    • 01. Counting votes by hand
    • 02. Counting votes using an electronic counting machine
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  4. How comfortable would you be working with electronic lists of electors, rather than paper lists? [Read All]

    • 01. Very comfortable
    • 02. Fairly comfortable
    • 03. Somewhat uncomfortable
    • 04. Very uncomfortable
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say

Section 9: Sociodemographics

(Phone) To conclude the survey, I would like to ask you a few quick questions about yourself. Your answers will be used solely for statistical purposes. Let me remind you that this study is completely confidential.

(Web) These last few questions are about you. Your answers will be used solely for statistical purposes and participation in this study is completely confidential.

  1. Have you ever worked as an election officer in a provincial election? [Do Not Read]

    • 01. Yes (Accept a referendum if mentioned)
    • 02. No
    • 98. Don't know
    • 99. Prefer not to say
  2. What is your gender? [Read All]

    • 01. Female
    • 02. Male
    • 97. Other. Please specify: [Text]
    • 99 [Do Not Read] Prefer not to say
  3. What is your year of birth?

    • Record year of birth:
    • 98. Don't know
    • 99. Prefer not to say
  4. What best describes your current employment status? [Read All; Stop when respondent provides an answer]

    • 01. Employed full-time (35 or more hours per week)
    • 02. Employed part-time (less than 35 hours per week)
    • 03. Self-employed full time (35 or more hours per week)
    • 04. Self-employed part-time (less than 35 hours per week)
    • 05. Retired
    • 06. A full-time student
    • 07. A part-time student
    • 08. Unemployed, but looking for work (includes seasonal leave)
    • 09. Permanently unable to work (e.g. long-term disability)
    • 10. Temporarily not working (e.g. due to illness, parental leave, short-term disability, vacation or labour dispute)
    • 11. A homemaker or caregiver
    • 97. Other [specify]
    • 99. Prefer not to answer
  5. What is the highest level of education that you have reached? [Do Not Read]

    • 01. Some elementary
    • 02. Completed elementary
    • 03. Some high school
    • 04. Completed high school
    • 05. Some community college/vocational/trade school/commercial/CEGEP
    • 06. Completed community college/vocational/trade school/ commercial/CEGEP
    • 07. Some university (No degree or diploma obtained)
    • 08. Completed university (Diploma or bachelor degree)
    • 09. Post-graduate university/professional school (Master's, PhD, or any professional degree)
    • 97. Other. Please specify: [Text]
    • 98. Don't know
    • 99. Prefer not to say

    Elections Canada wants to ensure that its workplaces are accessible to all its employees including people who have difficulty doing some tasks or daily activities.

    Q78/Q79: Split sample. 50% get Q78 then Q79, and 50% get Q79 and the Q78. Add flag variable to note order.

  6. Do you identify as having a disability?

    • 01. Yes
    • 02. No
    • 99. Prefer not to say
  7. Would you please indicate whether you have any of the following conditions?

    [phone] (Read All, Record all mentions, Rotate options)
    [Web] (Select all that apply; Rotate options)

    • 01. Blind or visual impairment
    • 02. Impaired coordination or dexterity
    • 03. Deaf or hard of hearing
    • 04. Impaired mobility
    • 05. Speech impairment
    • 06. Development or intellectual disability
    • 07. Emotional/psychological/mental health condition
    • 08. Chronic pain
    • 97. Other. Please specify: [Text]
    • 09. [Do Not Read] None of the above
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  8. What was the total annual income of all members of your household combined, before taxes, in 2018? [Read All]

    • 01. Under $30,000
    • 02. $30,000 to just under $60,000
    • 03. $60,000 to just under $90,000
    • 04. $90,000 to just under $110,000
    • 05. $110,000 to just under $150,000
    • 06. $150,000 and above
    • 98. [Do Not Read] Don't know
    • 99. [Do Not Read] Prefer not to say
  9. What language do you speak most often at home?

    • 01. English
    • 02. French
    • 97. Other. Please specify: [Text]
    • 99. [Do Not Read] Prefer not to say
  10. Were you born in Canada?

    • 01. Yes
    • 02. No
    • 99. [Do Not Read] Prefer not to say
  11. (If Q.82 = 02) In what year did you become a citizen of Canada?

    • 01. [Do Not Read] I was born a Canadian citizen, but outside of the country
    • 97. (Please specify year): [NUMBER]
    • 98. Don't know/Don't remember
    • 99. [Do Not Read] Prefer not to say
  12. Could you please tell me your ethnic or cultural background?

    Do Not Read. If multiple ethnic origins offered, ask for primary, but accept visible minority first over white/caucasian. use 97 for mixed / multiple ethnicities and jewish.

    Ethnic or cultural background
    Group Includes
    01. White / Caucasian English-Canadian, French-Canadian and non-visible minority (includes English, Irish, Scottish, German, French, Italian)
    02. Chinese Chinese, Hongkongese, Taiwanese
    03. East Asian Japanese, Korean
    04. South Asian / East Indian Bangladeshi, Bengali, Bruneian, Gujarati, East Indian, Indo Pakistani, Mauritian, Mayotte, Mongolian, Pakistani, Punjabi, Singhalese, Sri Lankan, Tamil
    05. South East Asian Vietnamese, Cambodian, Malaysian, Laotian, Indonesian, Singaporean, Burmese, Kampuchean, Thai
    06. Filipino
    07. Black (Africa, Caribbean) Angolan, Anguillan, Antiguan, Aruba/Netherlands Antilles, Bahamian, Barbadian, Belizean, Beninese, Bermudan, Botswanan, Burkinan, Burundian, Cameroonian, Cape Verde Islands, Cayman Islands, Central African, Chadian, Comoros Islands, Congolese, Dominican, Equatorial Guinean, Ethiopian, Gabonese, Gambian, Ghanaian, Grenadian, Guadeloupian, Guinean, Guinea-Bissauan, Guyanese, Haitian, Ivorian, Jamaican, Kenyan, Lesothan, Liberian, Malagasy, Malawian, Malian, Martinican/French Guianan, Montserratan, Mozambican, Namibian, Nevisian, Nigerien, Nigerian, Rwandan, Vincentian/Grenadines, Saint Lucian, Senegalese, Trinidadian, Tobagonian, West Indian, Other Caribbean, Other African
    08. Latin American All Central and South American countries, Mexico, Cuba, Puerto Rico
    09. West Asian / North African / Arab Afghan, Algerian, Armenian, Bahrain, Bhutanese, Egyptian, Iranian, Iraqi, Israeli, Jordanian, Kurdish, Kuwaiti, Lebanese, Libyan, Maghrebi origins, Mauritanian, Moroccan, Nepalese, Omani, Palestinian, Yemenite, Saudi Arabian, Syrian, Turk
    10. Pacific Islands Fijian, Melanesian, Micronesian, Polynesian, Tongan, Tuvaluan, Wake Island, Samoan, American Samoa, Coral Sea Islands Territory, Kiribatian, Nauruan, Norfolk Island, Northern Mariana Island, Tokelau, Pitcairn Islands, Trust Territory of the Pacific Islands, Vanuatuan, Wallis and Futuna Islands, Cook Islands, Johnston Atoll, Guam, Midway Islands, New Caledonian
    96. Aboriginal First Nations, Métis, Inuit
    97. Other (Jewish, other visible minorities or mixed ethnicity), please specify Record
    98. Don't know  
    99. Prefer not to say  

    Elections Canada wants to ensure its workforce is representative of the Canadian population, and that its workers face no obstacles or barriers due to their religious or spiritual obligations.

  13. What is your religion, if you have one?

    [Do Not Read]

    • 01. No religion / atheist
    • 02. Buddhist
    • 03. Anglican
    • 04. Baptist
    • 05. Catholic / Roman Catholic
    • 06. Christian Orthodox
    • 07. Lutheran
    • 08. Pentecostal
    • 09. Presbyterian
    • 10. United Church
    • 11. Hindu
    • 12. Indigenous Spirituality
    • 13. Jewish/Judaism
    • 14. Muslim/Islam
    • 15. Sikh
    • 97. Other religion: [Text]
    • 98. Don't know
    • 99. Prefer not to say
  14. [If Q85 = 02 to 97] How important is your religion to the way you live your daily life?

    • 01. Very important
    • 02. Somewhat important
    • 03. Not very important
    • 04. Not important at all
    • 98. Don't know

This concludes the interview. On behalf of Elections Canada, I thank you for your time. Please be assured that the findings of this research will be used as statistical information and that all information you have provided will be kept anonymous.

If Interested: Elections Canada will publish a report on its website once completed. You will be able to access the report there.

If Asked: Their website address is www.elections.ca.

If Asked: Elections Canada has not indicated the exact date when the results would be published, but it should be at the beginning of the summer in 2020.

Terminate.

3. Political Neutrality Certification

I hereby certify, as a senior officer of Phoenix Strategic Perspectives, that the deliverables fully comply with the government of Canada's political neutrality requirements outlined in the Policy on Communications and Federal Identity of the government of Canada and Procedures for Planning and Contracting Public Opinion Research. Specifically, the deliverables do not contain any reference to electoral voting intentions, political party preferences, standings with the electorate or ratings of the performance of a political party or its leader.

Signed:

Alethea Woods, President
Phoenix Strategic Perspectives

Footnotes

13 The questionnaire was available for completion online as well; however, this mode was not used as part of the data collection. With the small population sub-samples, it was more effective and efficient to maintain telephone interviewing throughout the entire data collection period.