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Training officer

Position description

Key activities

  • Plan training sessions with the returning officer (RO), assistant returning officer (ARO) and recruitment officer; prepare materials and audio-visual equipment for training sessions; administer oath for election officers, if delegated by the RO
  • Train all poll workers
  • Conduct training evaluation



  • Facilitating learning in diverse groups of adults
  • Using various visual and audio-visual equipment
  • Using Windows-based computer applications

Knowledge of

  • Adult learning principles
  • Theories, practices and methodologies relating to designing training courses
  • Facilitation and training techniques as well as large group dynamics
  • The electoral process
  • Roles of electoral personnel
  • The electoral district (ED) where training is presented


  • Demonstrated ability to facilitate learning in diverse groups of adults: active listening skills, questioning and summarizing
  • Demonstrated ability to train efficiently within time constraints
  • Communicate effectively both orally and in writing: public speaking, give directions, provide answers, explain ideas and concepts, convey information and messages
  • Organizational abilities: plan and draw up schedules
  • Analyze and reason to understand and summarize questions quickly, identify relevant information and formulate opinions
  • Proficiency in both official languages, where required
  • Driving a vehicle where required (valid license)

Personal suitability

  • Remains impartial in all dealings during electoral event
  • Maintains a professional demeanour and exercise judgment and tact
  • Establishes appropriate level of rapport with participants in training sessions
  • Conveys complex messages and instructions in plain language
  • Follows instructions and respect procedures laid out in lesson plans
  • Sustains participants' attention and interest