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Service centre support officers

Position description

Key activities

Perform data entry tasks assigned by the service point supervisor (SPS) or the automation coordinator (AC).



  • Verifying information for completeness and accuracy
  • Entering data into an electronic database
  • Working in an automated environment

Knowledge of

  • Use and operation of keyboard
  • Data editing
  • Revision and special ballot voting process
  • REVISE system, after training
  • Roles and responsibilities of the SPS, AC and assistant automation coordinator (AAC)


  • Communication skills
  • Reading and visual skills to review forms for accuracy and completeness

Personal suitability

  • Remains impartial in all dealings during electoral event
  • Maintains a professional demeanour and exercise judgment and tact
  • Completes tasks and assignments in a timely and efficient manner