Receptionist

Position description

Key activity

Perform duties assigned by the returning officer (RO), assistant returning officer (ARO), additional assistant returning officer (AARO) or office coordinator

Duties

• Greet the public, including candidates at the office
• Maintain Visitor Register
• Answer/direct telephone calls
• Provide general information
• Receive and process mail
• Receive supplies and deliver them to electoral material coordinator when necessary
• Prepare targeted revision kits (as required)
• Keep files organized
• Store and distribute forms
• Perform other duties as required

Qualifications

Experience

• Answering the telephone and taking messages
• Keyboarding
• Receiving and distributing supplies
• Opening, sorting and routing mail

Knowledge of

• Procedures for receiving and greeting clients/electors
• File keeping and filing systems
• Telephone etiquette
• Electoral process
• English and French

Abilities

• Communication skills
• Organizational skills
• Keyboarding skills
• Visual skills
• Proofreading skills

Personal suitability

• Remains impartial during electoral event
• Maintains a professional demeanour and exercise judgment and tact
• Adapts and learns quickly
• Is innovative and proactive in identifying opportunities to contribute
• Works in teams, contribute as a team member
• Completes tasks and assignments
• Provides advance warning of significant change in availability